Privacy Notice

Percussion Play issues this Privacy Notice to all Customers for the purposes of providing clear information about collection, processing, and storage of business and personal data. This Privacy Notice has been produced to satisfy our legal responsibilities in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018), collectively referred to as the Data Protection Regulations.

PURPOSE

This privacy notice aims to give you information on how Percussion Play collects and processes your personal data through your use of this website or via our mobile application (The App); including any data you may provide when you submit queries or comments, request to purchase our products or contact us generally. This website and our app are not intended for children, and we do not knowingly collect data relating to children.

DATA CONTROLLER

Percussion Play Ltd is the Data Controller and responsible for your personal data.

DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about a living individual from which that person can be directly identified. We only collect and use personal data when the law allows us to do so. While most of the information we collect is mandatory, there is some information that can be provided voluntarily. Whenever we seek to collect information from you, we make it clear whether providing it is mandatory or optional. If it is mandatory, we will explain the possible consequences of not complying.

The categories of information that we collect, process, hold, and share include:

  • Identity Data
  • Contact Data
  • Technical Data includes the use of cookies
  • Usage Data regarding how you use our website
  • Marketing and Communications Data, including preferences
  • Aggregated Data such as statistical or demographic

We do not collect any Special Categories of Personal Data about you, nor do we collect any information regarding criminal convictions and offenses.  

HOW DATA IS COLLECTED

We use different methods to collect data from and about you, including:

  • Direct interaction by customers
  • Via Automated technologies such as our use of Cookies

We may also receive personal data from third parties and public sources, for example:

  • Analytical data from providers such as Google
  • Contact and Financial Data from providers of technical, payment, and delivery services such as WorldPay
  • Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register

HOW WE USE YOUR PERSONAL DATA (OUR LEGAL BASIS)

We use your personal data :

  • To deliver the contract, we are about to enter or have entered with you for the provision of our products
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights, do not override those interests. For example, debt recovery or to understand how our customers use our products
  • Compliance with all legal or regulatory obligations
  • Where you have given consent for us to provide marketing or promotional information

SHARING YOUR PERSONAL DATA

  • We will not share your information with any third parties for the purposes of direct marketing unless you have given explicit consent for us to do so
  • We may use data processors who are third parties to provide services for us. We have contracts in place to ensure they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us unless required to by law. All personal data will be held securely and only retained for the period we instruct
  • In some circumstances, we are legally obliged to share information, for example, under a court order or where required by government agencies such as HMRC

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason, and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you, and we will explain the legal basis that allows us to do so.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purpose for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

DATA SUBJECT ACCESS REQUESTS

Under the Data Protection Regulations, Data Subjects have the following rights:

  • Access to personal data
  • Rectification of incorrect data
  • Erasure of time elapsed data
  • Restriction of processing under certain circumstances
  • To object to certain processing of data
  • To data portability
  • To complain to a supervisory authority
  • Withdraw consent

To request access to your data or to exercise any of your rights, please contact the Data Privacy Manager (see CONTACT DETAILS), preferably in writing. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

CONTACT DETAILS

Our full details are: Jody Ashfield [Data Privacy Manager]: Email address: privacy@percussionplay.com Postal address: Percussion Play Ltd, Staple Ash Lane, Froxfield, Petersfield GU32 1DJ Telephone number: 01730 235180

COMPLAINTS

If you have any concerns regarding our use of your personal data, please contact the Data Privacy Manager in the first instance to allow us to address your concerns.

You have the right to make a complaint to the ICO if you are unhappy with how we have used your data or how we have addressed your concerns: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

CHANGES TO THIS NOTICE

We reserve the right to amend this notice at any time therefore, please check it from time to time, especially if you have ongoing dealings with us.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

COOKIES

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see https://www.percussionplay.com/cookie-policy.