Percussion Play warranty our materials and workmanship against defects from the day of consignment, subject to installation being carried out by competent persons in accordance with the manufacturer’s installation instructions.
We reserve the right to refuse any claim if you cannot provide evidence of the execution of regular inspection and maintenance works.
Products and/or components may be repaired or exchanged on an Ex Works basis and may be subject to the defective parts being returned to Percussion Play or its authorized Agent.
This guarantee does not affect your statutory rights.
Limited Twenty Five (25) Year Warranty - Percussion Play offers an unrivaled Limited 25 Year Warranty on metalwork used in the supporting structure of stands and frames against structural failure caused by deterioration due to exposure to weather or by defective materials or defective workmanship.
Limited Ten (10) Year Warranty – on timber, composite, aluminium and stainless steel components (includes notes and fixings) against structural failure caused by deterioration due to exposure to weather or by defective materials or defective workmanship.
Limited Two (2) Year Warranty – on mallets and components used in the initiation of percussive sound on our instruments and associated fastening hardware, on fastening hardware associated with notes.
These Limited Warranties do not include fading of colors, damage due to excessive wear and tear, vandalism, or negligence.
If you are looking for more information regarding our outdoor musical instrument warranties, then please contact us using your preferred contact method.
Tel: 01730 235180
USA/CAN Tel: +1 (866) 882-9170